Sign In and Request Access

Sign in for the first time, and request access if you don't yet have an account set up.

Overview

This article explains how to sign in to the IMC Vendor Portal for the first time, and how to request access if you don't yet have an account set up.

Sign In

1. Go to the Vendor Portal sign-in page and enter your work email.

2. You'll be redirected to sign in with your password. Vendor/carrier accounts and IMC internal staff accounts use different sign-in systems, but you'll arrive at the same place in both cases — the portal detects which one to use based on your email.

3. After signing in, you'll arrive at your Shipments space.

If You Don't Yet Have Access

If you sign in but don't yet have a role assigned, you'll see a message indicating that you don't have access.

1. Enter a brief reason why you need access (for example, your vendor name and your role).

2. Submit the request.

3. You will see the status of your request — Pending, Approved, or Rejected (with the administrator's reason, if rejected).

4. Once approved, log in again to access your Shipments space.

Important

• If your access request is rejected, the reason is displayed directly on the no access page — review it before submitting a new request.

• Changes to your role or access by vendor/region may take a few minutes to apply if you already have a session open.