Found an error? Report it directly from the Help widget, with an optional screenshot or recording.
Overview
If something in the portal isn't working correctly, you can report it directly from where you are — without needing to leave the page or send an email to support.
Steps
Select Help and News in the main navigation.
Select Report a problem.
In What went wrong?, describe the problem — be as specific as possible (what you were doing, what you expected, what happened instead).
Enter your email address so the team can follow up if necessary.
Optionally, select Mark the error to annotate a screenshot of the current page, or Record screen to capture a brief recording of the problem.
Select Submit.
Important
A screenshot or recording is optional, but it helps the team understand the issue faster — include it whenever you can.
This is not a chat with a live person — you will not receive an instant response, but your report goes directly to the development team.